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How to book
Just download and complete the booking form in text format or booking form in PDF format and post it together with your deposit (please make cheques payable to “Ffestiniog Travel” - they do our administration so you’re protected under their ATOL/AITO licence) to us at:
Darjeeling Tours Limited
Lime Tree Lodge
Thorpe Road
Mattersey
Doncaster
DN10 5ED
United Kingdom
Pricing
We are offering fully inclusive pricing on most tours which includes flights, however for some destinations we’ve introduced “ground only” pricing. This means that the price you pay is for the tour, say in India (which will include all the local flights etc) – and you arrange the international flights yourself. Of course, we can make all the flight arrangements if you’d prefer – just let us know what you’d like to do.
Insurance
You must have suitable travel insurance to participate in our tours. We recognise that you may well have suitable annual insurance, which is fine as long as it meets the following minimum requirements:
- 24 hour emergency medical service
- Medical and other expenses (including returning home early) (minimum £2 million)
- Personal accident (minimum £25,000)
- Personal public liability (minimum £1 million)
- Loss of passport (minimum £250)
Ffestiniog Travel can arrange travel insurance for U.K. residents to cover the holiday from £99.00 per person (annual cover is also available at competitive rates on request – please phone 01766 512400 for further details). There are no separate forms to complete!
For this insurance, it is very important that, if you have ANY form of existing medical condition, that this is declared to Ffestiniog Travel, otherwise your travel insurance will be worthless.
Payment
We need a deposit of £295 per person (plus insurance, if you need it). The balance of payment will be required nine weeks before departure. We accept cash, debit cards and cheques with no surcharge. We can also accept credit cards without surcharge where there is no convenient alternative, but as this incurs a substantial cost from the card provider, we would ask you to use alternative methods wherever possible.
Cancellation
Cancellation prior to three months before departure will involve the loss of £95 (the balance of the deposit will be returned). Thereafter, cancellation involves the loss of the full deposit. Cancellation within ten weeks of departure will involve the full cost of the holiday, unless we are able to resell it, in which case only the deposit (plus all expenses incurred) will be forfeit.
The tours require a minimum number of 20 to run: in the unlikely event that it will be necessary to cancel, the decision will be made nine weeks before departure, and all monies paid will be refunded in full. Because of the specialised nature of these tours, some of the booking conditions, particularly with regard to cancellation charges, are at variance with Ffestiniog Travel’s normal booking conditions. Where such variance occurs, the conditions applicable to these tour will prevail. A copy is available here, and will be supplied with all booking acknowledgements.
In common with most tour operators, should government action increase the costs of the tour (for example, by raising airport taxes), we must reserve the right to pass them on
Visas
Visa requirements vary from country to country. If you are travelling to India you are likely to need a visa. Click here for more information on obtaining an Indian visa. Otherwise, check out your country’s website for the country you’re visiting.
Other information
We need some additional information including your next of kin, for emergencies and your passport and visa details. You can download our form here. Just send it to us with your booking form.
Our Terms and Conditions
You can download a copy of our terms and conditions here in Word format or PDF here.
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